Ireland complaints

Consumer Alert: Fraudulent motor insurance policies in Ireland

02 Feb 2024

Lloyd’s and Lloyd’s Insurance Company S.A (trading as “Lloyd’s Europe”) have become aware of fraudulent Irish Motor Insurance certificates in circulation which erroneously state the insurance is underwritten at “Lloyd’s of London”.  In some cases the certificates feature the Lloyd’s logo and refer to Lloyd’s market participants and other parties, who may in the past have legitimately offered motor insurance policies on behalf of Lloyd’s underwriters.  In particular, certificates may incorrectly include references to “Tokio Marine”. These certificates have not been issued by Lloyd’s underwriters and do not relate to valid insurance policies.

Contact details

Should you remain dissatisfied with the final response or if you have not received a final response within 40 (forty) business days of the complaint being made, you may be eligible to refer your complaint to the Financial Services and Pensions Ombudsman (FSPO). The contact details are as follows:

Financial Services and Pensions Ombudsman

Lincoln House

Lincoln Place

Dublin 2

D02 VH29