Should you remain dissatisfied with the final response or if you have not received a final response within 30 (thirty) calendar days of the complaint being made, you may be eligible to refer your complaint to the Financial Consumer Protection Centre or the Financial Arbitration Board in Hungary.
Contact details
The contact details for these organisations are as follows:
Financial Consumer Protection Service
Hungarian National Bank
BKKP Postafiók: 777 1534 Budapest
Hungary
+36 80 203 776
ugyfelszolgalat@mnb.hu
Visit the MNB website