Iceland complaints

Should you remain dissatisfied with the final response or if you have not received a final response within 4 (four) weeks of the complaint being made, you may be eligible to refer your complaint to the Financial Supervisory Authority in Iceland. The contact details are as follows:

The Insurance Complaints Committee
Guðrúnartún 1 105 Reykjavík
Iceland

E-mail: tryggingar@nefndir.is

Website: https://en.fme.is/supervision/consumer-affairs/the-insurance-complaints-committee/