Contacting the Belgian regulators
A whistleblowing report may be submitted to the National Bank of Belgium (NBB) or Financial Services and Markets Authority (FSMA) regarding matters within their respective areas of supervision. The NBB supervises prudential matters and the FSMA supervises conduct of business areas.
National Bank of Belgium (NBB)
The NBB’s contact details for the department of Insurance Supervision are as follows:
National Bank of Belgium
Boulevard de Berlaimont 14
1000 Brussels
Belgium
Telephone: +32 2 221 27 31
Email: insurance.supervision@nbb.be
Website: www.nbb.be/en/financial-oversight/general/report-breach
Financial Services & Markets Authority (FSMA)
The FSMA’s contact details are as follows:
Investigations Officer, Confidential – LAK2392
Investigations Officer
Enforcement Department
Financial Services and Markets Authority
Rue du Congrès 12
1000 Brussels
Belgium
Telephone: + 32 2 220 56 66
Website:
www.fsma.be/en/faq/whistleblowers-point-contact (English)
www.fsma.be/fr/faq/point-de-contact-lanceurs-dalerte (French)
www.fsma.be/nl/faq/contactpunt-klokkenluiders (Dutch)
The website above contains information about how a whistleblowing report can be submitted, how it will be handled by the FSMA and the protection that the FSMA will give to the whistleblower. Whistleblowing reports can be made to the FSMA anonymously if the whistleblower wishes to do so.
Whistleblowing reports can be submitted to the FSMA online in French or Dutch via the links below.
https://whistleblowing.fsma.be/fr/ (French)
https://whistleblowing.fsma.be/nl (Dutch)
An appointment for a face to face meeting with the FSMA to report or discuss a whistleblowing matter can be made via the links on its website above or by telephoning the number above. Telephone calls to this number are not recorded.
