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Slovenia complaints

Should you remain dissatisfied with the final response or if you have not received a final response within 30 (thirty) business days of the complaint being made, you may be eligible to refer your complaint to the Mediation Centre of the Slovenian Insurance Association. The contact details are as follows:

Mediation Centre of the Slovenian Insurance Association
Železna cesta 14
1000 Ljubljana
Slovenia

Tel: 00386 1 3009381

E-mail: irps@zav-zdruzenje.si

Website: www.zav-zdruzenje.si/en/adr-alternative-consumer-dispute-resolution/