Finland complaints
Should you remain dissatisfied with the final response or if you have not received a final response within 8 (eight) weeks of the complaint being made, you may be eligible to refer your complaint to the Financial Ombudsman Bureau or the Consumer Disputes Board. The contact details of these organisations are as follows:
Financial Ombudsman Bureau
Porkkalankatu 1
00180 Helsinki
Finland
Tel: +358 9 6850 120
Email: info@fine.fi
Website: www.fine.fi/en/frontpage.html
Consumer Disputes Board
Hämeentie 3
P.O. Box 306
00531 Helsinki
Finland
Tel: +358 29 566 5200
Fax: +358 29 566 5249
E-mail: kril@oikeus.fi
Website: https://www.kuluttajariita.fi/en/