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Lloyd’s Europe, our ambitions and future

Your hub to keep trading and to open up access to new business opportunities

Sonja Rottiers - Lloyd's Brussels CEO

Sonja Rottiers

CEO Lloyd’s Europe, Regional Head Middle East and Africa

Through Lloyd’s Europe we have the structure and the team in place, to ensure that insurance and reinsurance business can continue to be placed in as straightforward a manner as possible and to open up access to new business opportunities.

We are fully committed to supporting our distribution partners in making the Lloyd’s market and Lloyd’s Europe, not only the most technologically-advanced insurance marketplace, but also your preferred market for specialist (re)insurance.

Our main objective is to continue to provide our EEA customers with the high quality and continuity of service that they expect from Lloyd’s and Lloyd’s Europe and our three overarching priorities of performance, strategy and culture remain core to everything that we do.

Our focus is on making it easier, faster and better to do business. Lloyd’s Europe is already the largest user of structured data in the market, so we are well-placed to use data better and the leadership team in Brussels is providing direct input into the Future at Lloyd’s workstreams.

Sonja Rottiers CEO Lloyds Europe

We’re focusing on maintaining and growing Lloyd’s business in Continental Europe by more actively and more effectively supporting our distribution partners, making it easier for customers to place business into Lloyd’s.

One of the ways we are doing this is by enhancing our business model.

We now have a more efficient, streamlined and resilient operating model​ to better support local markets and improve operational excellence. We’re not finished with this work and you will see more developments and enhancements as we go further into 2021.

These improvements will enable our team across Europe to develop our distribution network, embrace technology and digitisation to make it easier to do business with Lloyd’s, add more value for the market and enhance the local customer experience.

We will continue to build on the foundations of the strong relationships we have with key stakeholder groups and associations, in terms of Lloyd’s broader European proposition as we look to further develop the platform.

We have a great European leadership team, operating one strategy, in a way that wasn’t possible before. This is so that we can continue to support our distribution network every day and help our distribution partners to access the expertise, choice and security of risk solutions that the Lloyd’s market provides.

The EEA non-life insurance market has a lot of potential for growth for Lloyd’s. Liability classes of business, cyber in particular, are the fastest growing lines of business for Lloyd’s in Europe, and as the global cyber leader Lloyd’s is best placed to lead future growth.

When you also factor in how rapidly we have all had to adjust to the realities of the COVID-19 environment, for example through new hybrid or blended working practices and increased reliance on technology platforms, you can see how demand for risk solutions in this area will increase. Lloyd’s Europe is well placed to help businesses, communities and economies build resilience and mitigate risk.

Lloyd’s Europe is our platform for sustainable and profitable growth and our solution for EEA business to be placed in the Lloyd’s Market. As business partners, my team and I will support you every step of the way – and we look forward to working with you to build a successful future for us all.